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By Helen Xenidis
There’s something about talking insurance that sends people running for the hills, but insurance needn’t be a complicated conversation!
And thank for goodness for that because it’s the one conversation that every business owner needs to have. I’ve answered the four most frequently asked questions about insurance to help you navigate the not-so-scary world of protecting your family and your business.
What’s the difference between brokers and agents?
An insurance agent represents the insurance company they work for, examples being Allstate, Co-operators, Belair, and TD etc…
When you call an agent, they work directly for the insurance company and act on their behalf NOT yours. At FCA we’re not agents, we’re brokers. We have contracts with dozens of insurance companies and we act on YOUR behalf.
So when you call me to discuss your insurance needs, remember I work for you. I gather all the information I can to help get the best quotes.
The most important thing to remember is that as an insurance broker I represent you NOT the insurance company.
What’s the difference between general insurance and life insurance?
These two types of insurance are two completely different animals.
General insurance covers all the things you own.
Think about your home, your car and your business. I can provide legal liability insurance to you personally, or professionally.
When it comes time to insure yourself physically, think: your life, disability, critical illness or when you want to meet with a financial planner, that’s an entirely different kind of insurance and I’d be happy to refer you on!
How is a high net worth client different from any other client?
High net worth clients still need to purchase property insurance, home, tenant’s or condo and car insurance, but their homes generally start with a rebuilding cost of over $750,000.
High net worth individuals often have “collections” jewellery, art or wine being the norm. For example I have a client with $100,000 collection of war medals and another with a $300,000 coin collection.
Most policies have limits of coverage on certain items which is often not an issue for us “average” people (!) but these are things must be covered if you’re one of our wealthier clients.
Finally, high net worth clients frequently own properties out of province or out of Canada that have to be insured. One of my clients built a $1,000,000 summer home outside of Ontario recently. Rather than having to find someone to deal with in that province, he called me and I arranged the insurance on his new property. I offer my clients the convenience of only having to deal with one broker when possible.
What kind of commercial insurance do I need to protect my business?
Even the independent business owner who works from home should have a commercial insurance policy.
There seems to be some misconception out there that your home insurance will cover you if you have a loss. NOT TRUE.
The average homeowners policy might offer a small amount of coverage for your business property, (maybe) and the same amount or lower for your property “off premises”, but your personal homeowners policy does not provide you with commercial general liability insurance for property damage or bodily injury to any clients you may have in your home.
A small office package can be purchased for approximately $1,000 - $1,200 per year and most importantly it will give you commercial general liability coverage.
Business Interruption is also very important to a business owner. Think of it as lost profits coverage.
Consider how you make your living. Now consider what happens if there’s a fire, water damage or an explosion…something that brings your business to a screeching halt?
What then?
How will you get paid?
For example, a printer has a fire and the building is badly damaged. He’s out of his location for six months. The profits he would have made in that time are insured if he has business interruption coverage.
Professional Liability otherwise known as Errors and Omissions coverage, is equally important!
Errors and Omissions coverage protects you from any “professional errors you might make OR HAVE BEEN ACCUSED OF MAKING.
E&O insurance will payout if you make an error but the bigger thing is that it will pay your defense costs if you are accused of making an error. Remember that it doesn’t matter what you “waive” in your contract, it is not going to stop someone from trying to sue you!
I hope this has given you a better idea of what I can do for you or your clients as your insurance broker.
Helen Xenidis is an insurance broker with FCA. FCA has the leading program in Canada for trustees and receivers and a substantial cross border practice for companies that have a presence in Canada and the US. For more information on Helen`s practice, please continue to FCA`s website. |